Contact Us

Call (502) 444-1857
Address
9163 Highway 44 E Mt. Washington, KY 40047
Great work on my car. Very communicative with the work being done. Would definitely recommend.
My son's cars transmission was showing a code for the shift solenoid A. I changed it myself and the car was still going into limp mode. That was a far as I felt comfortable with my dyi skills so I took it to this shop and had them look at it. They ran a diagnostic and broke down all the scenario's that could cause this issue and the possible cost range (wouldn't completely know until they got into the transmission). They were very upfront and honest and took time to make sure I was as informed as possible to make decision that made the most sense. Recommended that the risk outweighed the reward of getting it fixed. They could have easily just got into the transmission and started to run deeper diagnostics costing money and then finding out that the cost was more than the car was worth (which based on several indicators was likely; black transmission fluid, lots of metal shavings on the magnet in the pan and several other issue with slippage and other issues showing up on the computer diagnostic). All that to say that they were more concerned about being ethical and retaining my business for future maintenance and repairs than making money off of me knowing it would likely get to a point were it would not be economically sensible. They are knowledgeable, fair, and honest. Can't ask for much more than from a car shop. Age-old costumer care and small town relationship is refreshing.
Definitely recommend Bullitt Automotive; the owner and employees alike were super friendly and hospitable (along with the accompanying very hospitable and snack/beverage- filled homely waiting room), communication was swift and thorough across all fronts— text, phone, and in person, and all questions and concerns were met with nothing but patience, attentiveness, and thorough explanations. As someone with minimal car knowledge who requires more lengthy explanations, this was much appreciated; I was never made to feel like a burden for my mechanical cluelessness. Not to mention, the humour was definitely there and added to the personable environment. Thank you for the wonderful service.
Five star service. I had stopped in for an emergency and even though they were busy they worked in some time to look at my tire. It would have been a long walk home but they had me taken care of in a bit. I will be back for regular service.